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The Companies and Intellectual Property Commission (CIPC), an agency of the Department of Trade, Industry and Competition (the dtic), invites applications for its Call Centre Internship Programme for 2025 / 2026. This initiative is part of CIPC’s broader strategy to empower young South Africans by providing them with workplace exposure and career development opportunities.
Selected candidates will be placed at the CIPC offices in Sunnyside, Pretoria, for a fixed period of 24 months.
What the Programme Offers
This internship is linked to the government’s public service internship drive, which was introduced to give young graduates a stepping stone into the labour market. Through the programme, participants will benefit from:
- Practical workplace experience in a professional environment.
- Exposure to customer service operations and public sector service delivery.
- Development of communication and problem-solving skills.
- Mentorship and training that prepare them for permanent employment.
The focus on call centre training makes this programme ideal for individuals who want to start their careers in customer care, client engagement, or service delivery roles within both government and private organisations.
Who Can Apply?
Applicants must meet the following minimum requirements:
- Be unemployed South African citizens.
- Possess a Diploma or Degree in Call Centre or an equivalent qualification.
- Be between 18 and 35 years of age.
- Have no prior work experience.
- Must not have previously been part of any internship programme.
Stipend and Duration
- Monthly Stipend: R12,000
- Contract Duration: 24 months
- Successful candidates will be required to enter into a formal Internship Agreement with CIPC.
Application Requirements
To apply, candidates must submit the following documents online:
- A detailed and up-to-date Curriculum Vitae (CV).
- A copy of their academic transcript or qualification.
Additional conditions:
- All qualifications and citizenship will be verified.
- Foreign qualifications must be assessed by the South African Qualifications Authority (SAQA).
- Only shortlisted candidates will be contacted and invited for interviews.
- CIPC reserves the right not to make an appointment.
Employment Equity
CIPC is an equal opportunity employer and is committed to achieving its employment equity targets. Preference will be given to candidates whose appointment will enhance the diversity profile of the organisation.
How to Apply
Applications must be submitted online only through the official CIPC careers portal:
Please note: Applications sent by fax, email, hand delivery or post will not be accepted.
For enquiries, contact the CIPC Recruitment Office at:
087 743 7074 / 7075 / 7197
Closing Date
The deadline for applications is 17 September 2025. Late submissions will not be considered.
Conclusion
The CIPC Call Centre Internship Programme 2025 / 2026 is an excellent opportunity for graduates who are eager to gain valuable work experience while receiving a competitive stipend. With structured mentorship, practical training, and exposure to customer service environments, this programme opens the door to future employment opportunities both in the public sector and beyond.